Welcome to Grillco (the “Site” or “Service”), operated by VPM INSECT, S.L. (B-56467715), Calle del Serrat de la Creu, núm. 5, Sant Miquel de Balenyà (Seva) 08554, Spain, email: info@grillco.cat, phone: 638714676. By accessing and using the Site, you agree to comply with the following terms and conditions. If you do not agree with these terms, you must not use the Site or its services.
By accessing our website and using our services, you agree to the terms and conditions set forth in this agreement. If you do not agree with any of these terms, you must stop using the website and its services.
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon publication. We recommend reviewing this page periodically to stay informed of any updates.
The grillco.cat site is an online store where you can purchase products related to grills and accessories. You agree to use the site only for lawful purposes and in accordance with the applicable laws of your jurisdiction. Using the site in a way that may damage, disable, overload, or interfere with its use by others is prohibited.
To make purchases on the site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and associated passwords. Any activity carried out from your account will be your responsibility.
Product prices are indicated on the Site and include VAT, unless otherwise stated. We reserve the right to change prices at any time without prior notice. Available payment methods include credit card, debit card, and other electronic payment methods. By placing an order, you authorize the charge of the corresponding amount.
Products will be shipped to the address you provide at the time of purchase. Delivery times vary depending on location, but generally, the estimated shipping time is 48h in business days. You can check shipping costs and delivery times before placing an order. We are not responsible for delays beyond our control.
At Grillco, we strive to ensure our customers are 100% satisfied with their purchases. Below are the return conditions and right of withdrawal:
Damaged or defective products:
If the received product is damaged or defective, you may request a return within 14 calendar days of receiving the order. We recommend checking the package upon delivery. If you detect damage, note it on the carrier’s slip and contact us immediately at info@grillco.cat, including:
Once we receive your request and evidence, we will review the situation and inform you of the next steps.
Return conditions:
The product must be returned in its original condition, with all included components and accessories (if any).
Right of withdrawal:
In all cases, return shipping costs are the responsibility of the customer, except for defective products.
The content of this site, including texts, images, logos, graphics, and software, is protected by intellectual property rights and is owned by VPM INSECT, S.L. or its licensors. Unauthorized use of the site’s content is not permitted.
We strive to provide accurate and up-to-date information on the site, but we do not guarantee its accuracy at all times. We are not liable for indirect, special, incidental, or punitive damages arising from the use of the site or the purchase of products.
This Site may contain links to other third-party websites. We are not responsible for the content, privacy policies, or practices of those sites. We recommend reviewing their privacy policies and terms before interacting with them.
The use of your personal data will be governed by our Privacy Policy, which is available on the Site. By using the Site, you agree to our Privacy Policy.
If you have any questions about these terms and conditions, you can contact us at info@grillco.cat or call us at 638714676.
